PS4 Controller Only Works When Plugged In: Troubleshooting and Solutions

If you're facing the frustrating issue of your PS4 controller only working when plugged in, you're not alone. This problem can disrupt your gaming experience. In this article, we will explore the potential reasons behind this issue and provide you with troubleshooting steps and solutions to get your wireless PS4 controller working seamlessly once again.

 

PS4 controller only works when plugged in

 

 

I. Understanding the Issue

 

To address the problem effectively, it's important to understand the issue and its possible causes:

 

1. Battery Concerns: A depleted or malfunctioning battery could be a primary reason why your PS4 controller only functions when connected via USB.

 

2. Wireless Connection Issues: Problems with the Bluetooth connection between the PS4 console and the controller can result in this issue.

 

3. Firmware or Software Glitches: Outdated firmware or software can sometimes lead to controller connectivity problems.

 

II. Troubleshooting Steps

 

Let's dive into the troubleshooting steps to resolve the issue:

 

**1. Check the Battery:

 

• Ensure your controller's battery is charged. Connect it to your PS4 via USB and leave it connected for at least 30 minutes to ensure a sufficient charge.
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**2. Reset the Controller:

 

• Use a small pin or paperclip to press the reset button located on the back of the controller near the L2 button.
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• Reconnect the controller wirelessly to your PS4 by holding the "PS" button and the "Share" button simultaneously until the light bar starts flashing.

 

**3. Update Firmware:

 

• Make sure your PS4 and controller have the latest firmware updates.
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• Connect your controller via USB and go to "Settings" > "Devices" > "Controllers" > "Update the System Software."

 

**4. Re-pair the Controller:

 

• Go to "Settings" > "Devices" > "Bluetooth Devices" on your PS4.
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• Select your controller and choose "Forget Device."
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• Then, press and hold the "PS" and "Share" buttons on the controller until it enters pairing mode and appears in the list of available devices on your PS4.
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• Select the controller to pair it wirelessly.

 

**5. Check for Interference:

 

• Ensure there are no devices or objects causing interference between the controller and the PS4 console, as this can weaken the Bluetooth signal.

 

III. Alternative Solutions

 

If the above troubleshooting steps do not resolve the issue, consider these alternative solutions:

 

**1. Replace the Battery:

 

• If the battery is old or faulty, consider replacing it with a new one. You can find replacement batteries and kits online.

 

**2. Warranty Service:

 

• If your PS4 controller is still under warranty and none of the above solutions work, contact Sony's customer support for warranty service or replacement.

 

 

 

A PS4

 

 

A PS4 controller that only works when plugged in can be a frustrating problem, but with the right troubleshooting steps and solutions, you can often resolve the issue and enjoy wireless gaming once again. By checking the battery, resetting the controller, updating firmware, and addressing potential interference, you can increase the chances of successfully resolving this connectivity problem. If all else fails, consider replacing the battery or taking advantage of warranty service if your controller is still covered.